FAQs
Frequently asked questions about ZYBER.
General
What is ZYBER?
ZYBER is a private execution layer for AI. Instead of running AI tools on your local device where they can access your files, credentials, and identity, ZYBER runs everything in isolated cloud workspaces. Your device becomes a secure viewport—you see and control the workspace, but no code runs locally.
Who is ZYBER for?
Developers using AI coding assistants who want execution isolation. Privacy-conscious users who don't want AI usage tied to their identity. Web3 builders who need secure, anonymous development environments. Anyone who understands the risks of running AI-generated code on their actual machine.
How is ZYBER different from VS Code Remote or GitHub Codespaces?
Those services still require email signup, track your identity, and don't focus on privacy. ZYBER uses wallet-based authentication (no email), doesn't collect personal information, and routes all AI traffic through our infrastructure so providers see ZYBER's IP, not yours. We're built privacy-first.
Is ZYBER a VPN?
No. A VPN only masks your IP for network traffic. ZYBER provides full execution isolation—code runs in our VMs, not on your device. Your files, credentials, and system are completely separated from the workspace. It's a sandboxed development environment, not just network privacy.
Account & Authentication
Do I need an email to sign up?
No. ZYBER uses wallet-based authentication. Connect your Solana wallet (Phantom, Solflare, or Backpack), sign a message to prove ownership, and you're in. No email, no password, no personal information required.
What wallets are supported?
Currently: Phantom, Solflare, and Backpack on Solana. We chose Solana for fast, cheap transactions when purchasing credits. More wallet support planned.
Can I use multiple wallets?
Yes, but each wallet is a separate ZYBER account with separate credits and workspaces. There's no way to link wallets together—this is intentional for privacy.
What happens if I lose access to my wallet?
Your ZYBER account is tied to your wallet. If you lose access to the wallet, you lose access to the account. We cannot recover accounts because we don't have your identity—that's the tradeoff for privacy. Keep your wallet seed phrase safe.
Credits & Payments
How do I pay for ZYBER?
SOL or USDC on Solana. Go to Zyber Pay, enter the amount, approve the transaction in your wallet, and credits appear instantly (Solana confirms in under 1 second).
What's the $ZYBER token bonus?
Wallets holding $ZYBER tokens receive a 10% bonus on all credit purchases. Buy $100 in credits, get $110 worth. The bonus is applied automatically—just hold the token in the same wallet you use for ZYBER.
Are credits refundable?
No. Credits are non-refundable once purchased. They also expire after 12 months of account inactivity.
How much do workspaces cost?
Depends on the resource tier:
Basic (2 CPU, 4GB RAM)
~$0.02/minute
Standard (4 CPU, 8GB RAM)
~$0.04/minute
Performance (8 CPU, 16GB RAM)
~$0.08/minute
Paused persistent workspaces don't consume compute credits, only storage.
Workspaces
What's the difference between ephemeral and persistent sessions?
Ephemeral: Everything is deleted when you terminate the session. Good for sensitive work, testing, or when you don't need to save anything.
Persistent: Files and settings are saved between sessions. Good for ongoing projects. You can pause to stop billing and resume later.
Can I run Docker in a workspace?
Yes. Workspaces have full root access. Install Docker with apt install docker.io and run containers normally. Containers run inside the workspace VM, adding another layer of isolation.
What operating system do workspaces use?
Ubuntu 22.04 LTS. Workspaces come with common dev tools pre-installed: Node.js, Python 3, Git, build-essential, curl, wget, vim.
Can I install any software?
Yes. You have root access via apt install. Install whatever you need—databases, language runtimes, CLI tools. The only limitation is available disk space (20-100GB depending on tier).
How long can a workspace run?
Indefinitely, as long as you have credits. However, we recommend setting idle timeouts to avoid accidental charges. Ephemeral sessions with no activity may be terminated after 24 hours.
Privacy & Security
Can ZYBER see my code?
We can technically access workspace VMs for operational purposes (debugging issues, responding to abuse reports), but we don't inspect customer code as a matter of policy. For maximum privacy, use ephemeral sessions—when terminated, everything is cryptographically erased.
What does the AI provider see?
The AI provider (OpenAI, Anthropic, Google) sees requests coming from ZYBER's datacenter IP, not your real IP. They don't see your device fingerprint, browser cookies, or local files. They see the API request content (your prompts), but can't link it to your real identity.
Is my traffic encrypted?
Yes. All traffic between your device and ZYBER uses TLS 1.3. Traffic from workspaces to external services (AI APIs, GitHub, etc.) is also encrypted. We don't perform TLS interception—your HTTPS traffic is end-to-end encrypted.
Can workspaces access each other?
No. Each workspace is a fully isolated VM with its own network namespace. Workspaces cannot communicate with each other, scan the internal network, or access other users' resources.
What data does ZYBER store about me?
Wallet address (for authentication), credit balance, transaction history, and basic usage logs (workspace creation/termination times, resource consumption). We don't store: email, name, phone number, location, browsing history, or workspace contents (for ephemeral sessions).
Technical
What are the minimum system requirements?
See Device Support for details. Generally: modern browser with JavaScript, stable internet (5+ Mbps), and a Solana wallet extension. Works on desktop (Windows, Mac, Linux) and mobile (iOS, Android) via PWA.
Why is there latency when typing?
Your keystrokes travel to our datacenter and back. We optimize for low latency, but you may notice 25-50ms delay depending on your distance from our servers. Most users adapt quickly—it's similar to remote desktop.
Can I use ZYBER offline?
No. ZYBER requires an internet connection because workspaces run in our cloud. There's no offline mode.
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